Effective: 22 July 2026 · Version: Safeguarding-2026-07-22
Our commitment
C4C does not tolerate abuse, exploitation, harassment, bullying, discrimination, humiliation, neglect, or violence. This policy applies to in-person and online C4C activities and to staff, facilitators, volunteers, contractors, partners, participants, and accompanying adults.
Professional conduct and boundaries
Adults working with students must act professionally, use approved communication channels, respect physical and emotional boundaries, avoid favouritism and inappropriate gifts, and never use corporal punishment or degrading language. One-to-one contact, transport, changing areas, private messaging, photography, and overnight arrangements must follow the approved controls for the specific program. A position of trust must never be used for personal, sexual, financial, or other exploitation.
Participant expectations
Participants must treat others respectfully, follow staff and venue safety instructions, protect other people’s privacy, and report conduct that makes them or someone else feel unsafe. Bullying, threats, discriminatory conduct, sexual harassment, possession of prohibited items, deliberate harm, and unsafe online behaviour may lead to immediate protective action and removal from an activity.
Program safety controls
C4C uses age-appropriate registration and guardian permissions, attendance checks, supervision arrangements, emergency contacts, controlled collection and release procedures, risk assessment, and clear staff responsibilities. Program-specific information will explain transport, accommodation, medical or accessibility disclosures through an appropriate secure process, media choices, and emergency procedures where relevant.
Report a concern
Use Contact Us and select “Safeguarding or student protection” to report a concern. Share only the facts needed to help C4C respond; do not investigate the matter yourself or circulate student information. If a child is in immediate danger, contact the appropriate emergency service. In Egypt, child-protection concerns can also be reported to the National Child Helpline on 16000.
How C4C responds
C4C will prioritize immediate safety, listen without blaming, record the minimum necessary facts, restrict access, and refer the concern to the responsible safeguarding lead. Depending on the risk and applicable law, C4C may notify a guardian, school or university, venue, partner, child-protection service, law-enforcement body, or other competent authority. Confidentiality cannot be promised where sharing is necessary to protect a child or meet a legal duty. Retaliation against a person who raises a genuine concern is not permitted.
Online learning and communications
C4C-approved accounts, links, and channels must be used for online activities. Staff should avoid private social-media contact with minors, and recordings or screenshots may only be made for an approved purpose with the required notice or consent. Participants should never share passwords, private contact details, or another student’s image or information without permission.